The Connected Business

Practical insights for service business owners on automation, connected systems, and building a business that works without you doing it all.

CRM vs Spreadsheet: An Honest Comparison for Small Business Owners

Jackie Van Baren

Published on: 23/07/2026

Spreadsheets work for small businesses at first, but growth demands automation. Compare spreadsheets vs CRM systems and discover when it's time to upgrade your business systems.

CRM & Business Automation

Why Business Automation Isn't Just for Big Companies

Jackie Van Baren

Published on: 16/07/2026

Business automation isn't just for big companies anymore. Simple automations can save small business owners hours each week by handling follow-ups, reminders, enquiries, and routine tasks automatically.

CRM & Business Automation

Why Your Business Feels So Hard to Run (When You're Working Harder Than Ever)

Jackie Van Baren

Published on: 06/07/2026

Drowning in disconnected tools? Discover why your service business feels harder to run than it should.

CRM & Business Automation