The Connected Business

Practical insights for service business owners on automation, connected systems, and building a business that works without you doing it all.

The Silver Tsunami Is Coming for Business Owners. Here's How to Not Get Caught Out.

The Silver Tsunami Is Coming for Business Owners. Here's How to Not Get Caught Out.

The Silver Tsunami Is Coming for Business Owners. Here's How to Not Get Caught Out.Jackie Van Baren
Published on: 19/08/2026

More than one in five Australian business owners are over 60, and $3.5 trillion in wealth is about to change hands. Here's what the silver tsunami means for you even if you're not selling any time soon.

CRM & Business AutomationBusiness Automation
CRM vs Spreadsheet: An Honest Comparison for Small Business Owners

CRM vs Spreadsheet: An Honest Comparison for Small Business Owners

CRM vs Spreadsheet: An Honest Comparison for Small Business OwnersJackie Van Baren
Published on: 23/07/2026

Spreadsheets work for small businesses at first, but growth demands automation. Compare spreadsheets vs CRM systems and discover when it's time to upgrade your business systems.

CRM & Business Automation
Why Business Automation Isn't Just for Big Companies

Why Business Automation Isn't Just for Big Companies

Why Business Automation Isn't Just for Big CompaniesJackie Van Baren
Published on: 16/07/2026

Business automation isn't just for big companies anymore. Simple automations can save small business owners hours each week by handling follow-ups, reminders, enquiries, and routine tasks automatically.

CRM & Business Automation
Why Your Business Feels So Hard to Run (When You're Working Harder Than Ever)

Why Your Business Feels So Hard to Run (When You're Working Harder Than Ever)

Why Your Business Feels So Hard to Run (When You're Working Harder Than Ever)Jackie Van Baren
Published on: 06/07/2026

Drowning in disconnected tools? Discover why your service business feels harder to run than it should.

CRM & Business Automation